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Our commitment
Personalised customer service at your disposal

To ensure that our quality of service meets your expectations, the Miliboo.com customer service is based at the our company's head office.

Eva processes your requests directly and gives you a quick personalised answer.

Laetitia, Melanie, Zoe and Celine are at your disposal for any request, working closely with our product engineers to give you accurate answers. Spare parts availability is guaranteed even when an item is discontinued to offer you the best quality service.

In addition, the systematic exchange of products reported damaged upon delivery is guaranteed.

100% traceability of every piece of Miliboo furniture

Each piece of Miliboo.com furniture * has a unique serial number for an exclusive traceability that you will find nowhere else on the internet.
We control the manufacturing chain from the design to the delivery of your furniture.

Each Miliboo.com piece of furniture is subject to quality control throughout the manufacturing process by a on site team to guarantee a professional and reliable verification.

Choice and availability: Miliboo is fast and reliable!

Miliboo.com innovates and continuously renews its catalogue. More than 90% of our furniture is in stock for a fast and optimised delivery within 7 days.
Even the UpToYou customised furniture are available within 7 days !

Moreover, your patience is rewarded, if you are willing to wait we offer you a discount! In case our delivery deadlines exceed 4 weeks, you get an automatic 10% discount on your order.
At Miliboo, you are never up for an unpleasant surprise, the products you choose are available and your order is processed in real time.

Best Price Policy

Miliboo furniture is subject to constant quality checks. Our catalogue is always evolving and our customisable products are delivered within 7 days.

Our dedicated sales team is based in France to ensure a high quality reliable service and, above all, our products are sold directly without intermediaries to guarantee you get the best price. To even serve you better, Miliboo.com is also available through its shop in the heart of Paris, at 100 Rue Reaumur, where a team will guide you through your home decoration to obtain an interior to your taste at the right price.

* These guarantees apply to all the furniture available on Miliboo.com (furniture stamped Miliboo.com and Enzo Fratelli on the posters produced), excluding wholesale furniture or decorative objects occasionally sold on the website.

**Except for sofas that benefit from free shipping or shipped through FedEx Duo.

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Afin d’être sûrs de recevoir nos prochains mails (confirmation de commande, bons plans et promotions, etc.), veuillez suivre les instructions suivantes sur votre compte GMAIL :

Etape 1 : Cliquez sur le bouton « Plus » du menu de gauche pour faire apparaître le bouton « Spam ».

Rendez-vous dans la boîte SPAM et ouvrez l’un de nos mails, puis cliquez sur le bouton « Non Spam » dans le menu du haut (comme indiqué dans l’image ci-contre).

Etape 2 : cliquez sur le bouton « Gmail » en haut à gauche du menu, puis sur « Contacts » pour accéder à votre boîte de contacts. Ensuite, cliquez sur nouveau contact pour créer deux fiches de contact pour Miliboo.

Liste 1 : mails de confirmation de commande, SAV, etc. => miliboo@miliboo.com

Liste 2 : bons plans, nouvelles collections, promotions exclusives => Miliboo@meuble.miliboo.com

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