Delivery

DPD

Chronopost specialises in offering an express delivery solution.
Chronopost: the delivery is carried out by a delivery person from Monday to Saturday morning, depending on availability. On the delivery date, your package will be delivered to the ground floor in front of your home or at the ground floor of your building once the identity of the recipient has been verified.
On the date that the carrier has taken charge of your package, you will be sent the scheduled delivery date for your package via SMS or E-mail. You have the possibility to modify the date and delivery address via an online service. In case of absense, a notice will be placed in your mailbox and your package will be stored at the nearest relay point. You then have 14 days to recouperate your package at the relay point. After this period, the package(s) will be returned to us.

Heppner

Heppner - Provider of tailor-made transport solutions and know-how.

The delivery is carried out by a delivery person by appointment on the date of your choice from Monday through Friday, depending on availability. On the delivery date, your package will be delivered to the ground floor in front of your home or building once the identity of the recipient has been verified. The delivery time slots are as follows: 8 a.m. - 5:30 p.m.

At the time of receipt of your packages, it is imperative that you inspect the contents of the package(s) in the presence of the carrier, who has a legal obligation to allow you to inspect them.

ATTENTION, in the case that you notice damage to your product or package, please describe it on the delivery note in the presence of the driver and specify the cause : box opened, visible damage to the corner, package opened... this description should be as precise as possible.